Terms of service

THE TERMS & CONDITIONS OF L&D ENTERTAINMENT, LLC D/B/A NY WINE TOURS

 

This is an important legal document. Please allow yourself sufficient time to carefully read and understand the entire document. By authorizing and submitting payment for the wine tour provided by L&D Entertainment, LLC., DBA NY Wine Tours, you and all members of your “party” are agreeing to the following terms and conditions.

By submitting your payment for any tour, you are accepting and agreeing to the following Terms and Conditions in their entirety for you and your party. Additionally, by accepting these Terms and Conditions you represent and warrant that you, and all members in your party, are at least 21 years old when purchasing your wine tour.

L&D Entertainment, LLC., DBA NY Wine Tours, coordinates and arranges transportation to visits to wineries and assumes no liability for injury, damage, loss, or accident. You accept full responsibility for your own items and articles. L&D Entertainment, LLC., DBA NY Wine Tours will not be held responsible, liable and/or at fault for any lost, stolen, or damaged articles. You are required to protect your valuables and double check the vehicle and/or vineyards before you leave. Any and all persons or companies engaged in conducting such support services in or at the wineries and/or on the vehicle to the wineries are not employees of L&D Entertainment, LLC., DBA NY Wine Tours. You further understand that any and all persons or companies engaged in conducting such support services in or at the wineries and/or on the vehicle to the wineries are not subject to any direction or control of L&D Entertainment, LLC., DBA NY Wine Tours. Also please be aware and fully understand that L&D Entertainment, LLC., DBA NY Wine Tours, will not have liability and/or responsibility regarding any and all provisions of medical care and/or the adequacy of any care that may be rendered.

You are voluntarily participating and consenting to partake in these and all other similar activities with the knowledge of the risks of alcohol and hereby agree and consent to accept any and all risks. L&D Entertainment, LLC., DBA NY Wine Tours is not responsible for any losses or additional expenses in any form. All such losses or expenses will be the sole responsibility of the member and/or participant of the tour, as the rates provided that you are voluntarily agreeing to pay are for the arrangements only at the time stated. As a passenger you are assuming all such risks associated with participation in this trip. L&D Entertainment, LLC., DBA NY Wine Tours, may not be held responsible, liable and/or at fault for any loss or damage to luggage, before, during, or after the tour program. Additionally, L&D Entertainment, LLC., DBA NY Wine Tours is not responsible for the actions or omissions of any person or company engaged in providing any service for a tour, or by any strike, work stoppage, acts of Providence, or other events.. L&D Entertainment, LLC., DBA NY Wine Tours reserves the right to cancel or alter any tour at its discretion when circumstances demand or require. In the rare event a tour needs to be cancelled, a full refund will be provided.

L&D Entertainment, LLC., DBA NY Wine Tours does not own or control the Tour vehicles. The Tour vehicles may have their own separate rules and regulations. You warrant and represent that you will fully comply with the Tour vehicles rules and regulations, which are not managed or controlled by L&D Entertainment, LLC., DBA NY Wine Tours. You warrant and agree to reimburse L&D Entertainment, LLC., DBA NY Wine Tours for any costs, fees, or penalties associated with any violation of the vehicle’s companies rules, which may include damage costs, excessive clean up fees, and Overtime1 charges. If you wish to see a complete list of the bus rules and regulations, please contact us and we will comply. If the vehicle driver deems passengers to be causing danger to themselves or anyone else, he or she reserves the right to end the trip with no refund, which is not subject to dispute. The drivers are not subject to the control of L&D Entertainment, LLC., DBA NY Wine Tours and these decisions are made at their own discretion. Underage drinking is not permitted under any circumstances. We reserve the right to search the bags of patrons for their protection and safety, which is not subject to dispute. Your safety is our number one concern at all times.

For private tours; you authorize L&D Entertainment, LLC., DBA NY Wine Tours to take a non-refundable deposit on credit card. The non-refundable deposit will reduce the remaining balance due. You agree to allow L&D Entertainment, LLC., DBA NY Wine Tours to hold that account for security of the trip and for any additional charges such as unpaid Overtime charges or any damages caused by a customer or their party to any vehicle that they are renting.

Although wine tours may be booked through L&D Entertainment, LLC., DBA NY Wine Tours, which can include wine “tastings”; alcohol is to be strictly served by the selected vineyards only to customers over the age of 21. L&D Entertainment, LLC., DBA NY Wine Tours is an event planning company and does not under any circumstances serve alcohol to patrons. The consumption of wine and/or any other alcohol is done at your own risk. You are responsible for knowing your limits, and the consequences of your actions. You are responsible for making any arrangements for transportation after the tour is completed. L&D Entertainment, LLC., DBA NY Wine Tours is not responsible for ensuring your transportation needs after the tour is completed.

L&D Entertainment, LLC., DBA NY Wine Tours and you as the customer agree that if there is a vehicle that has a mechanical failure that, although we will try to replace it with the exact vehicle to the best of our abilities, sometimes it is not possible. Under these circumstances, the customer agrees to accept a vehicle that L&D Entertainment, LLC., DBA NY Wine Tours sees as a similar replacement fit for the occasion and this will fully satisfy this agreement. If there is a dispute over services, L&D Entertainment, LLC., DBA NY Wine Tours will resolve this with company credit only. There are no cash refunds. We are not responsible for lateness due to mechanical failure, accidents, inclement weather, or anything that is out of our control. Although we will make every effort to always be on time.

As lawful consideration for the agreement with L&D Entertainment, LLC., DBA NY Wine Tours, to participate in such trips and activities you hereby agree that you will not make a claim against L&D Entertainment, LLC., DBA NY Wine Tours, or sue for bodily injury, emotional trauma, death, and/or property damage, however caused, as a result of your participation in your pre-arranged tour. You therefore release L&D Entertainment, LLC., DBA NY Wine Tours, and its employees from any and all claims, known or unknown, arising from your participation in a tour. This agreement is binding on your heirs, legal representatives, and assigns. If any portion of this agreement is unenforceable, the remaining portions shall remain in full force and effect.

If you have any special requests please let us know and we will make every effort to accommodate you. I assure you that we will make every effort to service you in the best way possible. We understand that you have other options and we value you as a customer. Our staff is always ready to assist you. Please review your reservation and respond that everything is ok or respond with any necessary changes and we will take care of you. Thank you again for choosing NY Wine Tours!

For all events booked through, by and with L&D Entertainment, LLC., DBA NY Wine Tours, your payment is deemed to be fair and reasonable consideration for the services of L&D Entertainment, LLC., DBA NY Wine Tours and all parties to this agreement will abide and uphold all of the Terms and Conditions stated above in full.

Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. You further agree that the law of the State of New York shall apply to issues involving the construction, interpretation, and validity of this Agreement and that New York law shall govern any dispute between the parties arising from the activities covered by this Agreement. Please note that all terms and conditions mentioned above and throughout this agreement are subject to change from time to time.

“Party” shall refer to all members traveling in your vehicle and participating in your wine tour.

1 Overtime is defined as and will be calculated based upon any additional time and/or hours needed above and beyond the allotted time specified in the Itinerary Email including, but not limited to partial hours. The Overtime and/or hours will be calculated and become due to L&D Entertainment, LLC., DBA NY Wine Tours when any additional time and/or hours are needed and/or used above and beyond the time frame, starting from the Pick Up Time and ending with the Return Time, including partial hours beyond the allotted time as specified in the Itinerary Email. When any additional time and/or hours are used for Overtime, the credit card provided to pay for the wine tour will be charged for the Overtime used. The amount of Overtime charged will be calculated by your original average hourly cost/rate for your wine tour and L&D Entertainment, LLC., DBA NY Wine Tours will charge the credit card provided as needed for any Overtime needed and/or used. L&D Entertainment, LLC., DBA NY Wine Tours reserves the right to charge the credit card for any Overtime used, including partial hours, as L&D Entertainment, LLC., DBA NY Wine Tours deems fit and proper. The patron will be notified via email of Overtime charged to the credit card provided. For example, the Itinerary Email can/may/shall state Pick Up Time: 10am; Return Time: 6pm,” for a total of 8 hours and L&D Entertainment, LLC., DBA NY Wine Tours will charge the Patron $2,000 for the wine tour, at an average of $250/hour. In this example, and other similar circumstances, if your party arrives and/or needs the vehicle/limo/bus/mode of transportation beyond and/or later than 6pm, the Return Time, the total time for your Tour will be calculated as 9 hours, which includes 1 hour of Overtime and will be charged by and become due to L&D Entertainment, LLC., DBA NY Wine Tours immediately in the amount of $250 per additional hour, which is the original average hourly rate for the wine tour. Please note and be advised that this is only an example and Overtime can be charged in a variety of differing circumstances including, but not limited to failing to depart your Pick Up Location at the Pick Up Time specified in the Itinerary Email, failing to depart from the final vineyard stop at the Departure Time specified in the Itinerary Email, failing to arrive at the Return Location at the Return Time specified in the Itinerary Email.

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS

NY Wine Tours (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply.

User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

Duty to Notify and Indemnify: If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

YOU AGREE THAT YOU SHALL INDEMNIFY, DEFEND, AND HOLD US HARMLESS FROM ANY CLAIM OR LIABILITY RESULTING FROM YOUR FAILURE TO NOTIFY US OF A CHANGE IN THE INFORMATION YOU HAVE PROVIDED, INCLUDING ANY CLAIM OR LIABILITY UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227, et seq., OR SIMILAR STATE AND FEDERAL LAWS, AND ANY REGULATIONS PROMULGATED THEREUNDER RESULTING FROM US ATTEMPTING TO CONTACT YOU AT THE MOBILE TELEPHONE NUMBER YOU PROVIDED.

Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at nywinetours@gmail.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. T-Mobile is not liable for delayed or undelivered mobile messages.

Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Age Restriction: You may not use of engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:

  • Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
  • Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
  • Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;
  • Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;
  • Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and
  • Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.

Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Stodge, LLC d/b/a Postscript or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Commack, New York before one arbitrator.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which NY Wine Tours’s principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

 

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at nywinetours@gmail.com.